How does it work:
The existing volt free dry contact outputs from the 1 pump, 2 pump or 3 pump water booster set pumps are connected to the flowmonitor and duplicated which leaves a set of volt free contacts available for a client BMS or local alarm sounder.
The second set of status connections are monitored, and the data transmitted by cellular SIM to our cloud application.
flowmonitor retro, base and prime:
- Pump 1 Fault
- Pump 2 Fault
- Pump 3 Fault
- Low Water Level Fault
- Booster output pressure transducer (0-10bar and 0-10vdc)
flowmonitor pro and premium:
- Pump “ENABLED” status for all pumps (separately)
- Pump “RUNNING” status for all pumps (separately)
- Pump “FAULT” status for all pumps (separately)
- Soft start in operation / normal operating status (Setpoint 2 in operation status)
- Low water level status
- The ability to remotely override the low level input
- Sprinkler “ACTIVATED” status
- Setpoint 3 in operation status
- The ability to remotely alter the soft start timer
- The ability to remotely shut down the booster or individual pumps
Who receives notification of the fault?
Alert notifications can be sent to Facility Managers, operators and owners of the booster set by email and/or text or can be monitored and site attendance when required by Flowtech Water Solutions through one of our Service and Maintenance packages. Please contact our Service Division flowcare on 0333 200 1813.
These notifications can be sent to individuals or multiple people and can be set differently for varying times of the day i.e caretaker of the premises between 8-00am and 5-00pm.
On activation of a fault operators can interrogate the unit remotely via the online web page to check the fault condition and output pressure and to access how critical an issue is before attending site.
The low water input can also be remotely overridden to check operation. Where flowmonitor units are installed at multiple sites locations will be highlighted once logged on the online portal.
What are the ongoing costs?
When you purchase a flowmonitor system the first year subscription is included in the package price. (Max 200 Text Messages Per Year, Extra Costs will be incurred if above)
Second year £250 yearly subscription charge for continued monitoring service. This charge will commence after the first year of monitoring.
The additional pressure transducer supplied with the flowmonitor kit and installed in the discharge pipework displays the actual current output pressure of the booster set in bar units. Threshold values can be set to provide an alert should the pressure move outside the desired range therefore helping to alleviate the incorrect adjustment of the delivery pressure outside of the pumps performance curve or to detect wear and tear of the pump resulting in poor performance and efficiency.
Example: If the design duty of the booster set is 6.0bar the lower limit can be set at 4.5bar and the upper limit can be set at 7.5bar, out of these parameters can cause pressure issues for the system or pump damage so should these pressures be reached an alert will be registered.
Data Subscription:
Contact details such as an email address and mobile phone number for each nominated user are programmed into the device via a web configuration page. If a pump fault is detected an email, text or both are sent out to those people associated with that input. It is possible to configure the alerts so that users may only be contacted at set times of day or that only specific alerts are sent to one user and not others.
Cellular Network:
Any network provider: Our “anywhere” SIM automatically selects the strongest network signal.
Monitoring System:
The image shows the user web interface for the retro, base and prime. When a fault is registered the associated display icon changes from green to red and the word FAULT is displayed. When the fault is cleared the display automatically resets to green and an alert “CLEARED” message is sent by email and/or text.